Research · Real Estate

Why Shopping Malls Need the Right Tenant Mix

Shopping malls are not just collections of shops — they are systems. Research using ecological theory shows that tenant mix follows predictable patterns, and deviating from equilibrium reduces rental income.

Published paper 1: Yishuang Xu, Chung Yim Yiu, Ka Shing Cheung — "Retail Tenant Mix Effect on Shopping Mall's Performance," Marketing Intelligence & Planning, 2022, 40(2), 273–287.
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Published paper 2: Chung Yim Yiu, Sherry Y.S. Xu — "A Tenant-Mix Model for Shopping Malls," European Journal of Marketing, 2012, 46(3/4), 524–541.
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Shopping malls are more interesting than they first appear. They are not just collections of shops. They are systems. A successful mall has to balance space, tenant type, customer demand, and the surrounding market.

This research makes that point in a very structured way — by treating a mall like an ecosystem and the tenants inside it like species within that ecosystem. That may sound unusual at first, but the logic is surprisingly practical.

The basic idea

The authors argue that tenant mix in a mall is not random. It depends on the mall's physical size and the purchasing power of the surrounding area. Using evidence from 129 major shopping malls in the UK and 18 shopping malls in Hong Kong, the studies show that:

This is a useful reminder that retail performance is not just about filling empty units. It is about designing the right structure.

Why the geometric pattern matters

One of the most interesting findings is that shop area allocation often follows a geometric distribution. In practice, that means the mall usually has a few large anchor tenants and many smaller shops arranged in a predictable size pattern. The distribution is not arbitrary — it reflects the underlying economics of the space.

If the balance is wrong, the mall can lose efficiency. Too much variety without enough supporting space or demand can reduce performance rather than improve it. That is the part most useful from an investment and asset-management point of view.

Key insight for leasing teams

Tenant mix should be strategic, not intuitive. Instead of simply asking which brands look attractive, mall managers should ask: How big is the mall? What is the income potential of the catchment area? How much space should go to anchors? What mix will support the highest long-term rental income? This replaces guesswork with a model that reflects the actual constraints of the asset.

Five factors that drive mall performance

The UK study identifies five contributing factors to retail rents:

These five factors together form a shopping mall marketing and management framework that can be used as a practical tool for asset managers and investors.

Who should pay attention

AudienceWhat this means for you
Retail investorsTenant mix is a measurable performance driver — use it as a due diligence factor, not just a qualitative impression
Mall managersMove from intuitive leasing to model-based tenant selection — the five-factor framework gives you clear benchmarks
Leasing teamsMatch tenant diversity to mall size and catchment purchasing power — overshoot or undershoot costs rental income
Retail strategistsThe ecological analogy offers a new lens: malls have carrying capacities, and exceeding them reduces efficiency

The bigger picture

This research shows how commercial real estate often works like a living system. Whether talking about ESG, retail, office space, or mixed-use developments, performance usually depends on balance. Too much of one thing can weaken the whole structure.

A mall is not successful because it has more tenants. It is successful because it has the right tenants in the right proportions for the asset and the market. That is a much more useful way to think about retail property.

When leasing is treated as a scientific problem rather than a purely intuitive one, you get clearer benchmarks and better outcomes. For shopping malls, that means tenant mix should be planned with size, demand, and equilibrium in mind — not just brand visibility alone.

Explore more on real estate strategy

Sherry Xu's research and books cover the intersection of investment strategy, sustainability, and real estate markets.

Frequently asked questions

What determines the ideal tenant mix for a shopping mall?
Research shows tenant mix depends on two main factors: the mall's physical size and the purchasing power of the surrounding catchment area. Larger malls support more diverse tenant types, and higher local spending power allows for a wider variety of retail categories.
Why does shop area allocation follow a geometric distribution?
Malls typically have a few large anchor tenants and many smaller shops arranged in a predictable size pattern. This geometric distribution reflects the underlying economics of retail space — it mirrors patterns found in ecological systems where species compete for resources.
What happens when a mall's tenant mix is wrong?
When tenant mix deviates from equilibrium, rental income falls. Too much variety without sufficient supporting space or demand can reduce performance rather than improve it. The balance between anchors, mid-size stores, and smaller retailers needs to match the asset and its market.
How can leasing teams use tenant mix research?
Instead of filling units intuitively, leasing teams should assess mall size, catchment purchasing power, anchor space allocation, and which mix will support the highest long-term rental income. This replaces guesswork with a model that reflects the actual constraints of the asset.